To view the available plans, visit : https://www.gigsky.com/esim-subscription
When does my subscription start?
Your subscription starts once your payment has cleared.
Will it work on my device?
Your device must be eSIM compatible and unlocked. You can find more details here.
What happens if my payment fails?
We’ll retry your payment and notify you. Failure after a third attempt will mean your plan will pause until payment is completed.
What payment methods are accepted?
You can pay with credit cards, crypto currencies and Apple Pay.
Can I get a refund if I cancel early?
No refunds are offered once purchased, but you can cancel renewal at any time. For full details please see our T&Cs.
Is it really unlimited and what is fair use?
Yes. You’ll always have data in your paid-for period. Once you use your monthly high-speed allowance, your connection continues at a slower speed for the rest of the month. For full details please see our T&Cs.
Can I use my data anywhere?
Yes. Your eSIM works across supported networks globally, giving you seamless connectivity without roaming surprises in over 120 countries; not including cruises, offshore or inflight.
Will my plan renew automatically?
Yes. All plans are set to auto-renew at the end of each cycle, and you can switch off auto-renew if you prefer. You’ll also receive an email confirmation each time your renewal payment is successful.
Does unused data roll over to the next month?
No. Your data balance will expire at the end of each month.
What is included in the subscription?
Each plan gives you a set amount of high-speed data per month (25GB, 50GB, or 75GB). Even if you use it all, you’ll still have unlimited access at a reduced speed - so you’ll never be cut off.
Can I cancel my subscription?
Yes. Cancel whenever you like before the next renewal. Your subscription remains active until the end of this cycle.
Can I change my subscription if I need more or less data each month?
Yes. You can change your subscription in the app. The change will be made when your next billing period starts.
Do I have to sign a contract?
No. Our subscriptions are flexible. Choose monthly, quarterly, or annual plans - whatever best suits your needs.
