If you deleted the eSIM associated with an expired plan, a new eSIM will be provided automatically when you purchase a new plan.
However, if your plan is still active and you have deleted its eSIM, follow the steps below to request a replacement eSIM through the GigSky app.
Download a replacement eSIM
Open the GigSky app.
Go to My Plans.
On your active plan, tap Get New eSIM.
Select the reason your eSIM was deleted.
Tap Submit.
Return to My Plans.
Tap Install eSIM and follow the prompts.
If you do not see the Get New eSIM button, contact GigSky support.
Good to know
You can replace your GigSky eSIM up to two times.
The same GigSky eSIM can be used with future GigSky plans.
There's no need to delete your eSIM after your trip.
Need more help?
If you've reached the replacement limit, please contact GigSky Support.