How do I erase my eSIM?

This is not recommended. Your GigSky eSIM can be used in multiple countries. You should only erase your eSIM if instructed to do so by GigSky Support or if there is insufficient space on your phone to download a new eSIM.

To erase your eSIM: 

  1. Go to Settings > Cellular.
  2. Under CELLULAR PLANS, tap the label of the eSIM you want to erase.
  3. Scroll to the bottom of the screen and tap Remove Cellular Plan.
  4. Tap the label. For GigSky plans, you may see a message with a confirmation button labeled Remove GigSky Plan. Tap this to erase the associated eSIM.

NOTE: Erasing your eSIM will not automatically cancel the associated cellular plan.To cancel the plan, contact GigSky Support at support@gigsky.com and provide your account information and the name of the plan you wish to cancel.

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