Getting Started : Using GigSky on Apple Dual SIM iPhones

iPhones from Xs and later. An eSIM is a digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical nano-SIM. 

eSIM on iPhone is not offered on Chinese model phones, Chinese model phones can use the GigSky  physical SIM.  The GigSky eSIM will work on non-Chinese model dual SIM iPhones in China. 

What you need

  • An unlocked eSIM enabled iPhone with iOS 13.4 or later.  Always have your latest iOS updates installed.
  • GigSky App V5.0 or later, always have the latest App updates installed.

What you DON'T need

  • Do not need a QR code.
  • Do not need an activation code.
  • Roaming should not be turned On.

Your first Purchase

  1. Go to the App Store and download the GigSky app.
  2. Select Allow to let the GigSky app use your location services.
  3. Select Allow to let the GigSky app send notifications (this is required to send you information when your data plan is running low).                                                                             Notifications.png
  4. Use the app to purchase a cellular plan.
  5. Open the app.
  6. Search the country where you would like to purchase a data
  7. Select the data plan you wish to purchase.                           
  8. If you are not already a GigSky customer, you will need to create an account (if you already have an account, select Log In at the bottom of the screen.
  9. Add your payment method (if you don't already have an account).payment.png
  10. Purchase data plan  (you can use Apple Pay).                                                purchase.png   progress.png  successful.png
  11. Customize Plan Label - select Copy Label And Proceed.                                                               LPA_1.png
  12. Select Continue.
  13. Select Continue.
  14. Select Add Cellular Plan.
  15. Select Secondary.
  16. Go down to Custom Label and paste the label copied earlier and select Done.default_line_cellular_data.jpg
  17. Select Continue.
  18. You will be presented with a Default Line screen; this will set default line for your phone line, Select your Primary line, then select Continue.
  19.  You will be presented with a screen to Add to iMessage, FaceTime, Apple ID, select the GigSky eSIM label previously created, select Continue.  

  20. Select the eSIM label previously created if you want to use the GigSky data service immediately* (never turn on Allow Cellular Data Switching).

  21. Your eSIM will be downloaded and your data plan will be displayed.
    esim_progress.png esim_successful.png data_usage.png

    To confirm your GigSky Plan is working, go to Settings - > Cellular and check your Cellular Data usage at the top of the page, the customer label you created when purchasing the plan should be selected for use.

    You can also pull down from the top right of the screen to see the Control Center, on the top left of the Control Center will show your Primary SIM and your GigSky eSIM with cellular signal strength.

    * If you do not wish to use the data plan immediately, select your Primarly line (to turn on the GigSky data later, need to go to Settings -> Cellular/Mobile and Turn on the eSIM in the Plans section and select the eSIM to be used in the Data section) 




For further Apple support on eSIM, you can visit the Apple eSIM support page at Apple eSIM.

 If you have any further questions, please contact GigSky Support at
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