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Getting Started : Using GigSky on Apple Dual SIM iPhones

iPhone XS, XS Max, or XR with eSIM. An eSIM is a digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical nano-SIM. 

  1. eSIM on iPhone is not offered in mainland China. In Hong Kong and Macau, only iPhone XS features eSIM. Learn about 

What you need

  • An unlocked iPhone XS, or  iPhone XS Max with iOS 12.1 or later
  • GigSky App V4.1 or later

What you DON'T need

  • Do not need a QR code
  • Do not need an activation code

Your first Purchase

  1. Go to the App Store and download the GigSky app                  
  2.            mceclip0.jpg
  3. Select Allow to let the GigSky app use your location services
  4. Select Allow to let the GigSky app send notifications (this is required to send you information when your data plan is running low)                                                                             IMG-2228.JPG
  5. Use the app to purchase a cellular plan
  6. Open the app
  7. Select the data plan you would like to purchase, select Buy Now
  8. Select Buy Plan
  9. If you are not already a GigSky customer, you will need to create an account
  10. If you are a GigSky customer, you can just sign on to your GigSky account
  11. The app will show your current location, if that is not the location which  you wish to purchase a data plan, select "Change Destination"
  12. Customize Plan Label - select Copy Label And Proceed
  13. Select Continue
  14. Select Add Cellular Plan
  15. Select Secondary
  16. Go down to Custom Label and paste the label copied earlier and select Done
  17. Select Continue
  18. You will be presented with a Default Line screen, this screen is for you to select how you would like to use your eSIM.  If you would like to use the data plan purchased on your eSIM immediately, select option 3 Use GigSky Plan for cellular data only and you're set to go!
  19. Use Primary as your default line: If you select this option, Primary will be used by default for voice, SMS, Data, iMessage, and FaceTime. Secondary will be available just for voice and SMS.

    Use Secondary as your default line: If you select this option, Secondary will be used for voice, SMS, Data, iMessage, and FaceTime. Primary will be available just for voice and SMS.

    Use Secondary for cellular data only: You might want to select this option if you're traveling internationally and you want to keep Primary for voice, SMS, iMessage, and FaceTime. This will allow you to use Secondary for data.

  20. Go to your Settings -> Cellular, under Cellular Plans select the GigSky Plan x for the downloaded eSIM, ensure LTE is enabled, then select Cellular Data Network and ensure the APN for Cellular Data and LTE Setup are both set to "gigsky"

To confirm your GigSky Plan is working, go to Settings - > Cellular and check your Cellular Data usage at the top of the page, the customer label you created when purchasing the plan should be selected for use.

You can also pull down from the top right of the screen to see the Control Center, on the top left of the Control Center will show your Primary SIM and your GigSky eSIM with cellular signal strength.

****NOTE:  DO NOT DELETE YOUR ESIM WITHOUT CONTACTING GIGSKY SUPPORT

For further Apple support on eSIM, you can visit the Apple eSIM support page at Apple eSIM.

 If you have any further questions, please contact GigSky Support at support@gigsky.com
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