2026-05-07 UPDATE 18:30 UTC

The connectivity issue has been resolved.

If you are having trouble connecting, please restart your device, confirm your APN is set to gigsky, and wait up to 5 minutes for service to return.

We sincerely apologize for the inconvenience this may have caused you.

Best regards,
GigSky Customer Support

2026-05-07 18:00 UTC

Some customers may currently be experiencing issues with their GigSky data connectivity. Our network team is actively working to resolve the issue.

We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this as quickly as possible. We will continue to share updates in this article as soon as we have more information.

Best regards,
GigSky Customer Support