UPDATE : 2025-06-16 11:51 UTC

Connectivity to GEM and GEM APIs has now been fully restored.

Best regards

GigSky Customer Support

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UPDATE 2025-06-15 21:30 UTC

Access to the Consumer apps has now been restored. GEM and GEM APIs may still have intermittent connectivity. 

Best regards

GigSky Customer Support

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2025-06-15 19:50

We are currently seeing issues with access to GEM (GigSky Enterprise Manager), the GEM APIs and also the Consumer app's access to our backend systems. Our engineering team is troubleshooting with our service providers to resolve this as quickly as possible.

This issue does not affect data connectivity.

Updates will be added to this article as we received them.

We're sorry for any inconvenience this may be causing you.

Best regards

GigSky Customer Support