If you are experiencing issues logging in to your GigSky account or loading the GigSky website, clearing your browser's cache can help you correct the issue.
Note: If your browser isn't listed below, refer to your browser's support site to learn how to clear your cache and cookies.
Firefox
Verified for version 39
- Click Tools
| select History. - Click Clear Recent History.
- The "Clear Recent History" window appears.
- In the "Time range to clear" drop-down menu, select Everything.
- Click the down arrow
next to "Details." - Select:
- Cookies
- Cache
- Active Logins
- Click Clear Now.
- Restart Firefox.
Chrome
Verified for version 43
- Click Customize Chrome
| select History.
- The "History" window appears.
- Click Clear browsing data.
- The "Clear browsing data" window appears.
- In the "Obliterate the following items from" drop-down menu, select the beginning of time.
- Select:
- Cookies and other site and plug-in data
- Cached images and files
- Click Clear browsing data.
- Restart Chrome.
Safari
Verified for Version 8
- Click Safari | select Clear History and Website Data.
- In the "Clear" menu, select your desired time frame.
- Click Clear History.
- Restart Safari.
Internet Explorer
Verified for version 11
- Click the Tools icon
| select Internet Options. - Under "Browsing history," click Delete.
- Select:
- Temporary Internet files and website files
- Cookies and website data
- Click Delete.
- Click OK.
- Restart Internet Explorer.