For the best user experience of GigSky's service on Apple SIM, always use the latest version of iOS and carrier settings. Currently, the latest version of iOS is iOS 12.1
To update your version of iOS:
https://support.apple.com/en-us/HT204204
To update your carrier settings:
https://support.apple.com/en-us/HT201270
To purchase a data plan on iPad, you must be in the country/region where you are planning to use the data.
First Purchase: (do not need to be connected via wifi or cellular);
- Go to Settings -> Cellular/Mobile
- Select GigSky (do not select Other)
- Select Continue
- Select Country of Residence (your home country not your destination)
- Select Buy Now for the data plan you wish to purchase
- If you already have an account, you can select "I already have a GigSky Account" and use that account
- If you do not have a GigSky account you will have to create an account and set up the payment method and continue with the purchasing process
- Select Buy Plan
- The eSIM/SIM will be downloaded to the iPad and plan will be activated (this will take a minute or two)
- After you receive the message the Data Plan is Activated/Updated, you are ready to connect and use data
For a top up or subsequent purchases;
- Go to Settings -> Cellular/Mobile
- Select Add a New Data plan
- Complete the purchasing process
(http://bit.ly/1MchsKk)