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Why is my data speed slow?

Mobile data speeds vary for a number of factors beyond our control:

  • The type of device you are using
  • Available network technology, e.g. 2G, 3G, 4G, LTE 
  • The websites / applications being accessed
  • The time of day
  • Network congestion
  • Other factors in the transmission path from your device to the Internet endpoint that you are accessing
  • The cell tower or area is experiencing more data usage than normal
  • Coverage limitations, due to terrain, weather, foliage, buildings, indoor use, signal strength, customer equipment.
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