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Why is my data speed slow?

Mobile data speeds may vary for a number of factors that are beyond our control:

  • The type of device you are using.
  • Available network technology, e.g. 2G, 3G, 4G, LTE.
  • The websites/applications being accessed.
  • The time of day.
  • Network congestion.
  • Other factors in the transmission path from your device to the Internet endpoint that you are accessing.
  • The cell tower or area is experiencing more data usage than normal.
  • Coverage limitations, due to terrain, weather, foliage, buildings, indoor use, signal strength, customer equipment.
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