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Why is my data speed slow?

Our service offers LTE connections in most locations. Regardless of the type of connection, mobile data speeds can be affected by one or more of the following:

  • The type of device you are using.
  • The websites/applications being accessed.
  • The time of day.
  • Network congestion.
  • Other factors in the transmission path from your device to the Internet endpoint that you are accessing.
  • The cell tower or area is experiencing more data usage than normal.
  • Coverage limitations, due to terrain, weather, foliage, buildings, indoor use, signal strength, customer equipment.
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