GigSky customers using mobile Wi-Fi hotspots with Apple iOS devices have been noticing problems when connecting to the Wi-Fi network generated by the mobile hotspot. This is due to the iOS device behaving as if it is connected to a 'subscription network', and there is a full description of this behavior on Apple's support website:
http://support.apple.com/kb/HT3867
When you join the Wi-Fi network created by the mobile hotspot, the iOS device may show a web page with the words 'Log In' at the top. Any attempt to navigate away from that page will result in disconnection from the Wi-Fi network.
The solution to this is to turn off the Auto-Login setting:
- On your iOS device, tap Settings > Wi-Fi.
- Tap next to the network name.
- Turn OFF Auto-Login.
This issue only affects iOS devices. We have checked Android and Windows devices, and none of them had an "Auto-Login" setting, or exhibit this connectivity problem.